1. Pre-Departure

Effective Communication (1.2)


Description

In this course, you will be introduced to vital written and verbal communication skills within the workplace. You will see examples of how to communicate across numerous cultures and how to utilize current software to make the most of your professional endeavors. At the end of this course, you will be required to submit your Video Introduction. You will be supported every step of the way. (Estimated Course Completion Time: 60 minutes)

Key Learning Objectives:
*Cultural Agility
*Country-Specific Knowledge
*Employability
*Global Connections

Professional Skills Developed:
*Writing and speaking across cultures within an office and among colleagues.
*Use of technology platforms to communicate professionally
*Expand intercultural fluency by identifying common communication scenarios across cultures

®Copyright CRCC Asia Ltd. 2019

Content
  • Cultural Communication
  • Common Communication Etiquette
  • Written Communication
  • Web Apps. in the Office
  • Email Subject
  • Email Body
  • Professional Development: Overcoming Email Miscommunication
  • Verbal Communication
  • Phone
  • In-Person
  • Video Apps. & Tips
  • Professional Greetings
  • **Internship Program Requirement**
  • Preparing For Your Video Introduction
  • Share Your Video Introduction
  • Let's Review
  • What Have You Learned?
Completion rules
  • All units must be completed